Additional Information & Terms and Conditions
Additional Artists
For larger bridal parties, an additional artist can be booked at £50 per artist, helping to keep the morning running smoothly and ensuring everyone's ready in good time.
Multiple Locations
Bookings are based on getting ready at a single location, unless otherwise agreed in advance. If you'll need to move between locations, a £50 relocation fee applies, I'd recommend allowing 45–60 minutes in the schedule for travel and the changeover.
Booking Deposit
A 30% non-refundable deposit secures your date and is deducted from your final wedding day balance. This is a separate amount to your Trial which is payable on the day of your Make up/Hair Trial. Final Payments are due 30 days before your wedding, a final invoice will be sent over to you and if it is not paid within 7 days
Who's Included in the Bridal Party?
When I mention the "Bridal Party," this refers to anyone else receiving hair or makeup services as part of your booking — bridesmaids, mums, aunties, friends, or any other adult member of your group. Essentially, anyone receiving a service other than the bride.
Terms & Conditions – Bridal Makeup & Hair Bookings
Rhiannon Howells Makeup Artistry
These Terms & Conditions form a legally binding agreement between Rhiannon Howells Makeup Artistry ("the Artist") and the client named on the booking form ("the Client"). By paying a deposit and/or confirming a booking, the Client agrees to be bound by these Terms & Conditions in full. These Terms are governed by the laws of England and Wales.
1. Allergies & Skin Sensitivities
1.1 It is the Client's responsibility to inform the Artist, in writing, of any known allergies, skin conditions, or sensitivities affecting the Client or any member of the bridal party prior to the appointment.
1.2The Artist accepts no liability for any allergic reaction, irritation, or adverse effect arising from products used where the Client (or relevant member of the bridal party) failed to disclose a known allergy or sensitivity
2. Respect for the Artist
2.1 The Artist expects to be treated with courtesy and respect by the Client and all members of the bridal party at all times.
2.2 The Artist reserves the right to decline to continue with, or complete, a service in the event of abusive, threatening, or inappropriate behaviour towards her. In such circumstances, no refund will be given for services not completed, and any relevant call-out or travel fees remain payable.
3. Respect for Products & Equipment
3.1 All makeup products, brushes, tools, and equipment ("the Products") remain the sole property of the Artist at all times.
3.2 The Client and members of the bridal party must not touch, use, or handle the Products without the Artist's prior consent.
3.3 Should any Product be damaged, contaminated, or rendered unusable as a result of unauthorised handling, misuse, or interference by the Client or any member of the bridal party (including children or other guests present at the booking), the Client signing this agreement will be held liable for the full replacement cost of the affected Product(s). Any such costs will be itemised and invoiced to the Client following the appointment, payable within 14 days.
4. Children & Hot Tools
4.1 For safety reasons, all children must be kept away from the Products, brushes, hot tools (including but not limited to straighteners, curling wands, and heated brushes), and the immediate working area at all times during the appointment.
4.2 It is the responsibility of the Client and/or the parent or guardian present to supervise any children attending the location during the booking.
4.3 The Artist accepts no liability for any injury, harm, or accident sustained by a child, or any other individual, arising from unsupervised contact with hot tools, equipment, or Products, where such contact results from a failure to adequately supervise or from negligence on the part of the Client, parent, guardian, or accompanying adult.
5. General Liability
5.1 The Artist carries public liability insurance and takes all reasonable care and precautions when providing services.
5.2 The Artist shall not be held liable for any injury, damage, loss, or adverse reaction arising from: (a) undisclosed allergies, sensitivities, or medical conditions; (b) negligence, misuse, or lack of supervision on the part of the Client or any member of the bridal party or their guests; (c) unauthorised use or handling of the Artist's Products or equipment.
6. Booking Deposit & Payment
6.1 A non-refundable deposit of 30% of the full quoted amount is required to secure the Client's booking date. This deposit is deducted from the final balance due.
6.2 The remaining balance is due no later than 30 days before the appointment date, unless otherwise agreed in writing.
6.3 Any additional costs incurred under these Terms (including but not limited to product damage, travel, parking, tolls, congestion charges, or relocation fees) will be invoiced separately and are payable within 14 days of the invoice date.
7. Cancellation
7.1 In the event of cancellation by the Client, the deposit is non-refundable under any circumstances.
7.2 If in the circumstances of the Client wanting to cancel the terms of cancelling are as below:
-Full payment is due if Less than 60 days of the intended event date
-If more than 60 Days of the intended event the deposit will be retained by The Make Up artist.
8. Cancellation by the Artist
8.1 In the rare event that the Artist is unable to fulfil the booking due to circumstances such as personal illness, injury, family emergency, or bereavement, the Artist will notify the Client as soon as reasonably possible.
8.2 In such circumstances, the Artist will make every reasonable effort to arrange a suitable alternative makeup artist of a comparable standard to fulfil the booking on her behalf.
8.3 Where a suitable alternative artist is provided and accepted by the Client, the original booking terms (including pricing) will continue to apply.
8.4 Where the Artist is unable to source a suitable alternative artist, the Client will be offered a full refund of all monies paid, including the booking deposit.
8.5 This clause applies specifically to personal circumstances affecting the Artist as described in 8.1, and does not extend to cancellations arising from events outside the Artist's personal control, including but not limited to extreme weather, natural disasters, pandemics, epidemics, government restrictions, or other force majeure events. Liability in relation to such events is addressed separately and is not covered under this clause.
9. Agreement
By paying the booking deposit, the Client confirms they have read, understood, and agree to be bound by these Terms & Conditions on behalf of themselves and all members of the bridal party attending the booking.